SeekersGuidance course policies have been designed to facilitate online learning and further our mission of offering relevant and affordable courses. Please click on the topics below for more information. To review frequently asked questions (FAQ) about our online courses, please click here.
Applying for a student discount
Applying for financial aidSharing member ID and password
Copying courses for other than personal use
Transferring to a different course after semester commences
Inability to complete a course
Discount categories
See the Registration Discounts page.
Applying for a student discount
See the Registration Discounts page.
Applying for financial aid
See the Financial Aid page.
Sharing member ID and password
SeekersGuidance assumes that all activities conducted using the student Member ID and password are by the student that registered for the course. Others are not allowed to access a student account irrespective of whether they too are SeekersGuidance students.
Copying courses for other than personal use
Students are not permitted to make copies of the MP3 files that they purchase from SeekersGuidance for other than their personal use. They are neither permitted to upload the MP3 files/course materials to other websites and programs nor distribute them to friends/family. There is no harm in friends/family listening to audio samples, live sessions or reviewing a few answers provided at SeekersForum but they cannot participate as a student on behalf of the applicant who has registered for the course.
Transferring to a different course after semester commences
Students may transfer to another course within seven days of the semester start date at no charge provided that:
- They have not downloaded any lesson audio from the course that they originally registered for, and
- The new course is the same price as the original course for which they registered.
Students can do this by submitting an email ticket to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . They will receive a response within 24 hours (weekdays) confirming details on the new course for which they have registered.
Students may withdraw from a course for a full refund within one week of the semester start date provided that they have not downloaded any of the lesson audio or additional material.
Students can do this by submitting an email ticket to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The student should specify whether they wish to receive a full refund, or would prefer to postpone their enrollment to the following semester. They will receive a response within 24 hours (weekdays) with refund information or confirmation of enrollment for the same class in the subsequent semester.
Inability to complete a course
If a student is unable to complete a course due to extenuating circumstances, the student should submit an email ticket to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with an explanation to support their request.
Repeating a course
Students may choose to repeat a course in order to have continued access to SeekersForum and Live Question & Answer Sessions pertaining to that course at a 50% discount.
To submit a course repeat request at the discounted rate, please submit an email ticket to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You will receive a discount code that can be used during the registration process.
Last day for course access
Students will not have access to their course materials, including lesson recordings, SeekersForums, review questions, and additional readings, after the semester end date. All lesson material must therefore be downloaded before the semester end date.