OUR PRIVACY POLICY [UPDATED]

Last Updated: 23. 02. 2022

1. OUR COMMITMENT TO PRIVACY

On our website, we do not collect personally identifiable information from you unless you provide it to us voluntarily and knowingly.

This means we do not require you to register or provide information to us in order to view our site.

2. WHAT PERSONAL DATA WE COLLECT AND HOW WE PROCESS PERSONAL DATA

We collect the following categories of personal data about you:

  • Data you voluntarily provide to us

When you fill out contact forms, registration & subscription forms, and other forms on our website, you voluntarily disclose to us the following types of personal data. We collect and process this data to provide our services to you

Names, 

postal addresses,

 email addresses, 

contact information, 

credit card information 

other information—when you voluntarily submit it.

  • Data we automatically collect

Personal Data We Collect Automatically via Social Plug-ins and via third-party tools such as cookies, trackers, Facebook pixel, and google analytics.

When you click on the social media buttons such as those of Facebook, Pinterest, and Twitter, we may collect your personal data such as:

  • Your IP address;
  • Information about how you interact with our website and content such as the content you like and share, your clicks, and every page you visit;
  • Date and time of your visit and activities.
  • Client IDs.
  • Your browsing and search history.
  • Your previous visits to our website and your interactions.
  • Data collected via Facebook Custom Audience Pixel

Application-specific events 

user-defined data 

device-independent Facebook ID

Your interaction with the Ads on our website such as your clicks and your hovering over the ads, previous pages visited,

Https header, browser type, opening system, and time the ad was interacted with.

  • Data collected via Google Analytics

Which pages you see;

 How long you stay; 

What you click on our pages; 

If you visit the website again; 

Which country and city you are browsing from.

Data related to demographics and the interests of the users.

3. HOW WE MAY COLLECT YOUR DATA VIA THE SOCIAL MEDIA LOG-IN FUNCTION

Our platform allows you to log into your account you registered with Us via your social media accounts such as your Facebook, Google, and Twitter accounts.

These platforms may connect your visit to our website and your behavior with the personal data they already hold about you and use the combined data for other purposes.

Even if you are not registered with an account on these platforms, they may still collect personal data about you such as your IP address and pages you viewed, and your behavior when you visit our Website.

To fully understand what kind of personal data is collected and how it is used, you should review the privacy policies of these platforms:

Facebook Privacy Policy:

https://www.facebook.com/about/privacy/update

Twitter Privacy Policy:

https://twitter.com/en/privacy#update

Linkedin privacy policy:

https://www.linkedin.com/legal/privacy-policy

Whatsapp privacy policy:

https://www.whatsapp.com/legal/updates/privacy-policy/?lang=en

4. HOW WE ARE PROCESSING YOUR PERSONAL DATA

a. Data you voluntarily provide to us

When you fill out contact forms, registration & subscription forms, and other forms on our website, you voluntarily disclose to us the following types of personal data. We collect and process this data to provide our services to you

b. Data we automatically collect

Personal Data We Collect Automatically via Social Plug-ins and via third-party tools such as cookies, trackers, Facebook pixel, and google analytics.

When you click on the social media buttons such as those of Facebook, Pinterest, and Twitter, we may collect your personal data.

When you give consent, we also collect data such as your behavior related to ads you see and process this data for ad measurement, analytics purposes. We use tools such as Facebook pixel and google analytics to track events and for ad measurement &ad retargeting.

5. HOW WE COLLECT AND PROCESS DATA VIA FACEBOOK CUSTOM AUDIENCE PIXEL AND HOW TO OPT-OUT

The Facebook pixel is a small piece of JavaScript code that provides a number of functions for the sending of application-specific events and user-defined data to Facebook.

We use the pixel in order to record information concerning the way in which visitors use our website.

The pixel records and provides Facebook with information concerning the browser setting of the user, a hashed version of the Facebook ID (a string of numbers that doesn’t personally identify individuals but does connect to a user’s Facebook profile), and the URL which is being visited.

Each Facebook user possesses a clear and device-independent Facebook ID, meaning it’s possible to recognize the user on the social network and their interactions with the SeekersGuidance’s website. It’s then possible to retarget website visitors for advertising purposes by means of Facebook adverts.

For example, the pixel allows SeekersGuidance to serve Facebook advertising to all users who have visited a specific page on its website during a set time period of up to 180 days.

After 180 days, the user information is deleted. If the visitor accesses our website again after this period, user information will reset and be collected as stated above (browser setting, hashed version of Facebook ID, and URL being visited).

No personal information is disclosed to the SeekersGuidance in relation to individual website visitors.

Further information concerning the pixel can be found in Facebook’s Data Policy and Terms of Service.

Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

We rely on consent legal ground as defined in article 6.1 (a) of the EU GDPR.

You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.

6. PURPOSES FOR PROCESSING YOUR PERSONAL DATA

We process your Personal Data for the following purposes:

  • To provide you access to our Website & Services and for maintenance

Making our Services and content available to you,

Enable you to access our content and Services,

We rely on ‘Legitimate Interests’ when we process your Personal Data for these purposes.

  • For communication with You:

We use your contact details such as your Name & Surname and your email address to communicate with You.

We rely on your Consent when we process your personal data for these purposes.

  • To improve our products, services, and/or offerings

We may process your Personal Data to improve and modify our products, services, and offerings.

This may include but is not limited to:

Data analytics, identification, and assessment of usage trends, measuring the effectiveness of marketing campaigns we carry out, and evaluation of our products and services.

We rely on ‘Legitimate Interests’ to process Your personal data for these purposes.

  • Security and Fraud Detection Purposes

We process personal data to keep our Website secure against malicious actors, to detect fraudulent activities across our Website, and to ensure our Terms & Conditions are adhered to.

  • Marketing purposes

We may use your personal data such as your corporate email address to send you marketing & advertising materials.

We only collect and process corporate email address data and We rely on ‘Legitimate Interests’ to process your data for marketing purposes.

If you allow us to, we will use personal information that you submit in an online or offline form to place you on our mailing list for regular updates. If you do not wish to receive such mailings from SeekersGuidance, you will have the opportunity at any time to request removal from future mailings by contacting us.

SeekersGuidance strongly adheres to anti-spam practices in its e-mail outreach. All e-mails sent on our list have easy-to-follow unsubscribe instructions at the bottom of each e-mail, and lists are never shared with any third parties.

You can always opt-out of receiving marketing messages.

  • For the performance of a contract

The development, compliance, and undertaking of the purchase contract for the Services You have purchased or of any other contract with Us through the Service.

7. LEGAL GROUNDS WE RELY ON TO PROCESS YOUR PERSONAL DATA

We rely on the following grounds under article 6 GDPR when we process personal data and fall under the jurisdiction of the GDPR.

  • Consent

We rely on your informed, unambiguous, clear, and affirmative consent.

  • Legitimate Interests

When we store cookies that fall under the ‘Strictly Necessary Cookies’, we rely on Legitimate Interests ground under article 6.1 (f) of the EU & UK GDPR.

  • Legal Obligation

We rely on a ‘Legal Obligation’ basis to collect, use, share, disclose or process your Personal Data when we are under a legal obligation to do so under the applicable laws and regulations.

This includes circumstances where we are obliged to disclose your Personal Data to law enforcement agencies.

  • Performance of a Contract

We process financial data based on contractual necessity.

8. DO WE SELL OR DISCLOSE YOUR PERSONAL DATA TO THIRD PARTIES?

SeekersGuidance lists are never sold to third parties. We will only share personally identifiable information with third parties when:

  • The person submitting the information authorizes us to share it;
  • Sharing the information is a necessary operation of the site, for instance, to process a credit card transaction; or
  • We are required to by law.
  • This notice applies to all information collected from or submitted to the SeekersGuidance website located at https://seekersguidance.org/ and all related sub-domains.

By visiting SeekersGuidance’s website, you accept the practices described in this privacy policy.

9. YOUR LEGAL RIGHTS ON YOUR PERSONAL DATA

  • Right of Access: You may request to see and obtain copies of the personal data we have about you and whether we process your data;
  • Right to rectification: You may request that we correct any inaccuracies in the personal data that we have about you;
  • Right to be Informed: You have the right to be informed about what personal data we collect from you, how we store, use and erase it.
  • Right to Erasure of your Data: Subject to some conditions, you may (unless other grounds set forth in the law applies) choose to exercise your right to be forgotten;
  • Right to Restriction: You may request to restrict the processing of your data on the grounds that there is some disagreement about its accuracy or objections against its legitimate usage – i.e. requesting that we do not process your personal data for direct marketing purposes. We can do this by keeping a single record of your data on a suppression list;
  • Right to Data Portability: If applicable, you may ask for your personal data to be transferred to another organization.
  • Right to Object: You may raise objections to our processing of your personal data if we are relying on legitimate interest as the lawful ground for data processing; and

10. HOW TO EXERCISE YOUR STATUTORY RIGHTS, INCLUDING YOUR RIGHT TO DELETION OF YOUR DATA

If you wish to exercise your legal rights under the applicable laws, including your right to deletion of your data,  you have two ways to submit your request to us:

When you make a request to exercise your legal rights, including your right to deletion of your data, you should include the following information alongside your request:

  • Provide us with your name & surname and username to help us identify you
  • Describe your request in detail.

Be noted that we will email you to verify the authenticity of your request to exercise your rights.

We reserve the right to ask for any additional information to verify your identity before satisfying your request.

We aim to respond to your request to exercise your legal rights within the time periods set by relevant applicable laws.

11. HOW TO DELETE DATA WITHIN THE APP

A. How to send the data deletion request

You can remove our app and delete all personal data that our app holds about you by following these steps:

  • Go to your Facebook profile
  • Click the Send Request button on the Settings & Privacy > Settings > Apps and Websites page.
  • Send your deletion request and all your data will be deleted.
B. How to contact us if you need help

For any questions related to deleting your data via the above method or exercise of your rights, you can contact us at: https://helpdesk.seekersguidance.org/

C. How to remove the App

Our app can be removed by going to the Associated Accounts section of your preferences page.

12. PERSONAL INFORMATION AND CREDIT CARD SECURITY

SeekersGuidance cares about the safety and security of your transaction, and we take every precaution to protect your information.

Donations made on our website are secure to the fullest extent possible. SSL protects information as it is transferred through the Internet. This method is the industry-standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. Companies we work with to process credit card transactions also use high-grade encryption and security protocols.

You can recognize secure website pages by checking for the secure symbol at the bottom of your browser screen. For most browsers, this symbol is either a lock or a key. When the lock symbol appears to be locked, the page is secure. When it appears to be unlocked, the page is insecure.

Furthermore, this site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

13. HOW TO OPT-OUT

SeekersGuidance gives you the opportunity to opt out of receiving additional information from us at any time. If you do not wish to receive mailings and/or e-mails from SeekersGuidance you can request removal by sending an email to us with “unsubscribe from mailing list” or “unsubscribe from email list” in the subject line, or by unsubscribing directly from an e-mail you receive from us (you can find the “unsubscribe from this list” option in the footer of the email).

14. THIRD-PARTY LINKS

This SeekersGuidance privacy policy applies to information collected through offline means in addition to the SeekersGuidance website.

This website has links to other websites whose privacy policies may differ from ours. These links are provided for users’ convenience. We will not pass your information along to the linked site.

We make every effort to only link to sites that share our high standards of decency, fairness, and integrity. We try our best to ensure that these links are safe for children and appropriate for our users in general. However, since we cannot guarantee the content of every site to which we are linked, we are not responsible for the privacy practices or the content of these other websites.

We do not control or guarantee the accuracy, relevance, timeliness, or completeness of any linked information. The inclusion of links to other websites is not intended to endorse, recommend, or favor any views expressed, or commercial products or services offered on these outside sites. The fact that SeekersGuidance has provided a link to a site is not an endorsement, authorization, sponsorship, or affiliation with respect to such site, its owners, or its providers.

We encourage you to be aware when you leave our website to read the privacy statements of every website that collects personally identifiable information. These other sites may collect or solicit personal data or send their own cookies to your computer. Please be aware that SeekersGuidance is not responsible for the privacy practices of other websites.

15. COOKIES

Our websites use ’cookies’ which are text files placed on your computer when you visit a site which helps us understand how you use our websites. Cookies don’t collect personal data from your computer, only the data created by your browsing. Some cookies remain on your computer after you leave the website; these are called ‘persistent’ cookies. Others are deleted automatically when you close your browser and others simply expire. We use the following cookies on our websites:

16. PRIVACY POLICY CHANGES

If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt-out of these new uses. If you are concerned about how your information is used, you should regularly review this privacy policy section of our website.

Any changes to this policy will be posted prior to their implementation.