Four Valuable Practices of the Prophet

Seeking Out A Culturally-Sensitive Counsellor, by Ustadha Raidah Shah Idil


Working for the SeekersHub Question and Answer service constantly reminds Ustadha Raidah Shah Idil about the importance of looking after our emotional and mental health.

So many Muslims around the world are struggling with different forms of psychological imbalance. To name a few: anxiety, depression, bipolar disorder, schizophrenia, and so on. These inward fractures mirror the outward fractures we see in our troubled world today.
We live in stressful times, and many of our trials begin in our family homes. Many families lack the knowledge and training necessary to deal with these issues, hence, difficulties often escalate.
I feel like in almost every question I respond to, I encourage the distressed questioner and his/her loved ones to see a culturally-sensitive counsellor.
What does that actually look like? Does he/she have to be Muslim? Not necessarily. That would be ideal, but it’s not always possible.
Some aspects of a culturally-sensitive counsellor are:

Understanding

A counsellor who understands Muslims and what is important to us would be much more in tune with your needs. It’s exhausting to need to justify and explain your stance to an ignorant counsellor. Most people who are at counselling are already tired and stretched thin.

Open-minded

An open-minded counsellor is able to support you even if his/her values are different to yours. This applies to both Muslim and non-Muslim counsellors.

Empowering

Many people enter therapy believing that his/her counsellor will magically solve their problems. This does not solve the long-term issue of whatever caused the issue to begin with e.g. victim mentality, difficulty handling strong emotions etc.
The best kind of counsellor doesn’t tell you what to do. Rather, he/she will help you tap into your own values, and help you come to your own decision.

Good rapport

Trust your gut. If speaking to your counsellor makes you feel worse, then reflect on that. Is it because he/she is encouraging you to step out of your comfort zone? Or is it because she is being condescending? Not liking what a counsellor has to say can be a signal for growth, or it could be a sign of a mismatch. Be honest with yourself.

Empathy

The right counsellor feels for your pain, but does not do so from a place of sympathy and condescension. The right counsellor helps to hold you accountable for what you do, and believes in your ability to overcome hardship.

Finding the right counsellor

So now that we’ve covered some important qualities in a culturally-sensitive counsellor, how do we go about finding one? I wish I had an easy answer for that. The reality is that it’s a hit and miss process. Some counsellors will click with you, and others will not. Some people are able to find the right counsellor straight away, while others need to look for months, or even longer.
As with anything, start with asking Allah. Perform the Prayer of Need. When you do come across a potential counsellor, then perform the Prayer of Guidance. InshaAllah, Allah will make it clear to you.
To help you find the right counsellor for you, speak to Muslims who are working or volunteering in the mental health field. Ask your doctor. Do your research. Above all, place your trust in Allah, and in His promise that after every hardship, comes ease.
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