Is It Permissible to Work in a Call Center Where I Schedule Sales for Products I Have Not Seen?


Answered by Mawlana Ilyas Patel

Question

Is it permissible to work in a call center where I schedule sales appointments for products I have not personally seen?

Answer

In the Name of Allah, the Most Merciful and Compassionate

I pray you are in good faith and health. Thank you for your question and concern about your earnings.

It is allowed to work at a call center scheduling sales appointments for products you haven’t seen. The transaction is between the seller and the buyer, so it does not impact your income or facilitation.

Modern online sales are allowed since the products are typically advertised and described before purchase. See the detailed answers regarding online sales.

Please read the valuable answers and links below. In sha Allah, they will provide you with guidance and direction.

Related

Why not begin your search for knowledge by signing up for a course on SeekersAcademy (seekersguidance.org), like the Islamic Studies Curriculum (seekersguidance.org), building your way up, doing each course?

I pray this helps with your question.
Wassalam,
[Mawlana] Ilyas Patel
Checked and Approved by Shaykh Faraz Rabbani

Mawlana Ilyas Patel has received a traditional education in various countries. He started his schooling in the UK and completed his hifz of the Quran in India. After that, he joined an Islamic seminary in the UK, where he studied secular and Aalimiyya sciences. Later, he traveled to Karachi, Pakistan, and other Middle Eastern countries to further his education. Mawlana has served as an Imam in the Republic of Ireland for several years and taught the Quran and other Islamic sciences to both children and adults. He also worked as a teacher and librarian at a local Islamic seminary in the UK for 12 years. Presently, he lives in the UK with his wife and is interested in books and gardening.